1. Overview At dailywarehub, we are committed to ensuring your order reaches you efficiently. This Shipping Policy outlines our procedures for processing and delivering our tableware products to customers across Europe.
2. Order Processing Once an order is placed on www.dailywarehub.com, our team requires 1–2 working days to process and prepare your items for shipment. Please note that “working days” refer to Monday through Friday, excluding public holidays in our dispatch location.
3. Shipping Methods and Duration We utilize premium international courier services, including DHL, FedEx, and UPS, to ensure reliable transit.
Estimated Transit Time: Following the dispatch date, customers should expect delivery within 5–10 working days.
Tracking Notifications: To keep you informed, we provide automated tracking updates to the email address provided at the time of purchase. You will receive notifications at key stages, including dispatch, arrival at transit hubs, and out-for-delivery status.
4. Dispatch Location All orders are dispatched from our facility at: 46 Bayview Road, Browns Bay, Auckland 0630, New Zealand.
5. Shipping Delays and Investigations While we strive to meet the estimated delivery timelines, external factors beyond our control may occasionally cause delays.
If your order has not arrived within a reasonable period beyond the standard transit timeframe, please contact our support team at plates@dailywarehub.com.
Upon notification, we will initiate a formal investigation with the respective courier service.
Depending on the findings of the carrier investigation, we will determine the appropriate resolution, which may include the provision of a replacement shipment or a refund of the transaction amount.
6. Customer Responsibilities Please ensure that the shipping address provided is accurate and complete. dailywarehub is not responsible for non-delivery or shipping delays resulting from incorrect address information provided by the customer. Any additional customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient.
7. Contact Information Should you have any inquiries regarding your shipment or our delivery processes, please reach out to us:
