Welcome to dailywarehub. Please read these Terms of Service carefully before using our website (www.dailywarehub.com) and placing any orders. By accessing our website or purchasing products, you agree to be bound by these terms.
1. General Information
dailywarehub operates as an independent brand. All references to “we,” “us,” or “our” in these terms refer to dailywarehub. Our primary contact email for all customer inquiries and support is: plates@dailywarehub.com.
2. Order Processing and Shipping
Processing Time: Upon receiving your order, we require 1–2 business days to process and prepare your items for shipment.
Shipping and Transit: We partner with DHL, FedEx, and UPS to facilitate delivery to our European customers. Standard shipping transit times are approximately 5–10 business days.
Tracking: To keep you informed, we provide automated shipping updates via email. Notifications will be sent to the email address provided at checkout when your order is processed, collected by the carrier, and throughout key stages of the local delivery process.
Delayed Shipments: If your order has not arrived within the estimated timeframe, please contact us at plates@dailywarehub.com. We will initiate an investigation with the carrier. Depending on the investigation findings, we will determine whether to issue a full refund or arrange for a replacement shipment to be sent.
3. Transfer of Risk
In accordance with the European Consumer Rights Directive, the risk of loss or damage to the goods remains with dailywarehub until the items are physically delivered to you or a third party indicated by you (other than the carrier). Risk of loss or damage transfers to the customer only upon actual receipt of the goods.
4. Right of Withdrawal (14-Day Returns)
As a consumer based in Europe, you possess the legal Right of Withdrawal. You have the right to cancel your order within 14 days from the day you, or a third party indicated by you, receive the goods, without providing any justification.
To Exercise Your Right: Please notify us of your decision to withdraw by sending an email to plates@dailywarehub.com.
Return Policy: Goods must be returned in their original condition. Please note that direct costs of returning the goods will be borne by the customer, unless otherwise specified.
5. Damaged or Defective Items
We strive to ensure your items arrive in perfect condition. In the event that you receive a product that is flawed or damaged:
Please notify our customer support team via plates@dailywarehub.com as soon as possible, ideally within a reasonable timeframe after receipt.
To facilitate a swift resolution, please provide photographic evidence of the damage or defect.
Once validated, we will process a refund or arrange for a replacement at no additional cost to you. You are not required to return the damaged item if sufficient evidence has been provided.
6. Limitation of Liability
To the maximum extent permitted by applicable law, dailywarehub shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We aim to provide accurate information and high-quality service; however, we do not warrant that the website will be uninterrupted or error-free at all times.
7. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website following any changes constitutes your acceptance of the updated terms.
8. Governing Law
These terms are governed by and construed in accordance with the laws applicable to the jurisdiction where the consumer resides, in compliance with the relevant European Union consumer protection regulations.
Contact Us For any questions regarding these terms, please contact us at: plates@dailywarehub.com.
